2021.22 Policies

IF YOU NEED TO CANCEL

In the event that you need to cancel your trip, the following policy applies. Please contact us at 1.800.663.7080 to notify us of your cancellation and confirm via email as soon as possible.

  • If your cancellation is received less than 30 days prior to your trip commencement, all funds are nonrefundable Selkirk Tangiers will try to resell your seat and if successful will issue you a refund, retaining your deposit. Please note that Selkirk Tangiers cannot guarantee your seat will be resold 
  • If your cancellation is received more than 30 days prior to your trip commencement, you will be issued a refund. The deposit amount for the package will be retained. 
  • If you are prevented from travelling due to travel restrictions related to the COVID-19 pandemic, Selkirk Tangiers will provide a full refund.
  • If you are prevented from travelling due to a COVID-19 illness that they or a member of their household has, Selkirk Tangiers will provide a full refund. Selkirk Tangiers may ask for a doctor’s note outlining the illness in this case.
  • Please note, that any reservation will be cancelled if full payment has not been received by the indicated due date. 

IF WE CANNOT FLY

Our goal at Selkirk Tangiers Heli Skiing is to deliver an exceptional experience that soars above your expectations.  However; freezing rain, extreme avalanche/weather conditions or unforeseen circumstances may affect our ability to operate on any given day, which we call a “Down Day”. Our operation averages 2-3 “Down Days per month. If we are unable to take guests heli-skiing on their scheduled day, the following refund policies apply.

  • In the event your heli-ski day turns into a “down day”, you will still receive breakfast and lunch as well as a complimentary lift ticket to ski at Revelstoke Mountain Resort along with transportation to and from the Resort. 
  • In the event your heli-ski day turns into a “down day”, Selkirk Tangiers will make every effort to reschedule your trip. The ability to do so will depend on your schedule and Selkirk Tangiers’ availability.
  • In the event Selkirk Tangiers Heli Skiing cancels your trip any time before your Backcountry Safety Briefing is complete, we will issue you a 100% refund. 
  • In the event that skiing has commenced, but the guaranteed number of runs has not been reached, Selkirk Tangiers Heli Skiing will refund $218+tax for each run not achieved.
  • In the event that our guests can only ski one run rebooking is not an option, we will charge a flat rate of $480+tax. 

IF YOU NEED TO CANCEL

In the event that you need to cancel your trip, the following policy applies. Please contact us at 1.800.663.7080 to notify us of your cancellation and confirm via email as soon as possible.

  • If your cancellation is received less than 30 days prior to your trip commencement, all funds are nonrefundable Selkirk Tangiers will try to resell your seat and if successful will issue you a refund, retaining your deposit. Please note that Selkirk Tangiers cannot guarantee your seat will be resold 
  • If your cancellation is received more than 30 days prior to your trip commencement, you will be issued a refund. The deposit amount for the package will be retained. 
  • If you are prevented from travelling due to travel restrictions related to the COVID-19 pandemic, Selkirk Tangiers will provide a full refund.
  • If you are prevented from travelling due to a COVID-19 illness that they or a member of their household has, Selkirk Tangiers will provide a full refund. Selkirk Tangiers may ask for a doctor’s note outlining the illness in this case.
  • Please note, that any reservation will be cancelled if full payment has not been received by the indicated due date. 

IF WE CANNOT FLY

Our goal at Selkirk Tangiers Heli Skiing is to deliver an exceptional experience that soars above your expectations.  However; freezing rain, extreme avalanche/weather conditions or unforeseen circumstances may affect our ability to operate on any given day, which we call a “Down Day”. Our operation averages 2-3 “Down Days per month. If we are unable to take guests heli-skiing on their scheduled day, the following refund policies apply.

  • In the event your heli-ski day turns into a “down day”, you will still receive breakfast and lunch as well as a complimentary lift ticket to ski at Revelstoke Mountain Resort along with transportation to and from the Resort. 
  • In the event your heli-ski day turns into a “down day”, Selkirk Tangiers will make every effort to reschedule your trip. The ability to do so will depend on your schedule and Selkirk Tangiers’ availability.
  • In the event Selkirk Tangiers Heli Skiing cancels your trip any time before your Backcountry Safety Briefing is complete, we will issue you a 100% refund. 
  • In the event that skiing has commenced, but the guaranteed number of runs has not been reached, Selkirk Tangiers Heli Skiing will refund $238+tax for each run not achieved.
  • In the event that our guests can only ski one run rebooking is not an option, we will charge a flat rate of $580+tax. 

IF YOU NEED TO CANCEL

In the event that you need to cancel your trip, the following policy applies. Please contact us at 1.800.663.7080 to notify us of your cancellation and confirm via email as soon as possible.

  • If your cancellation is received less than 30 days prior to your trip commencement, all funds are nonrefundable Selkirk Tangiers will try to resell your seat and if successful will issue you a refund, retaining your deposit. Please note that Selkirk Tangiers cannot guarantee your seat will be resold
  • If your cancellation is received more than 30 days prior to your trip commencement, you will be issued a refund. The deposit amount for the package will be retained. 
  • If you are prevented from travelling due to travel restrictions related to the COVID-19 pandemic, Selkirk Tangiers will provide a full refund.
  • If you are prevented from travelling due to a COVID-19 illness that they or a member of their household has, Selkirk Tangiers will provide a full refund. Selkirk Tangiers may ask for a doctor’s note outlining the illness in this case.
  • Please note, that any reservation will be cancelled if full payment has not been received by the indicated due date. 

IF WE CANNOT FLY

Our goal at Selkirk Tangiers Heli Skiing is to deliver an exceptional experience that soars above your expectations.  However; freezing rain, extreme avalanche/weather conditions or unforeseen circumstances may affect our ability to operate on any given day, which we call a “Down Day”. Our operation averages 2-3 “Down Days per month. If we are unable to take guests heli-skiing on their scheduled day, the following refund policies apply.

  • In the event one of your heli-ski day turns into a “down day”, we will try our best to reschedule for another day. If you cannot be rescheduled, your package will be changed to a 5 Run Adventure program and you will be refunded the difference in price. In this scenario, the following guidelines will apply to your new package:
    • Backcountry Safety Briefing will be done on the first day even if it’s a “Down Day”.
    • If you achieve more than 5 runs, extra runs are $109 + tax per run. 
    • Any runs not achieved from the 5 run package will be refunded at a rate of $218 + tax per run. 
  • In the rare event that Selkirk Tangiers Heli Skiing needs to cancel both days of your scheduled trip, you will be issued a 100% refund. 

IF YOU NEED TO CANCEL

In the event that you need to cancel your trip, the following policy applies. Please contact us at 1.800.663.7080 to notify us of your cancellation and confirm via email as soon as possible.

  • For any booking cancelled before September 1, 2021, all payments are 100% refundable.
  • After September 1, 2021, our standard cancellation policy applies which states:
    • If your cancellation is received more than ten weeks prior to trip commencement, the deposit amount for the package will be retained by Selkirk Tangiers.
    • If your cancellation is received less than ten weeks prior to trip commencement, the total of all payments for that package will be retained by Selkirk Tangiers.
  • If you are prevented from travelling due to travel restrictions related to the COVID-19 pandemic, Selkirk Tangiers will provide a full refund.
  • If you are prevented from travelling due to a COVID-19 illness that you or a member of your household has, Selkirk Tangiers will provide a full refund. Selkirk Tangiers may ask for a doctor’s note outlining the illness in this case.
  • Please note, that any reservation will be cancelled if full payment has not been received by the indicated due date. 

IF WE CANNOT FLY

Every multiday package with Selkirk Tangiers includes a certain amount of guaranteed vertical meters. If the guaranteed vertical target is not reached during your visit due to inclement weather, mechanical helicopter reasons or avalanche conditions, you will be refunded at a rate of $145 plus tax per 1,000 vertical meters. We do not refund guests who do not reach the guaranteed vertical amount due to poor skiing ability or fitness, illness or injury. If you choose not to ski on any given day during your package, you will still be charged for the minimum meters skied by your group.

Guarantee by Package

Package Vertical Metres Included Vertical Metres Guaranteed
Classic 3 Day 12,000 metres 9,000 metres
Classic 5 Day 23,500 metres 20,000 metres
Classic 6 Day 27,500 metres 23,500 metres

When calculating the amount of vertical you would be refunded for if you were unable to ski the vertical included with your package for the reasons listed above, use the “guaranteed vertical” amount. For example:

  • You were booked on a 3 Day Classic Package including 12,000 vertical meters and a guarantee of 9,000 vertical meters.
  • Due to inclement weather, mechanical helicopter reasons, or avalanche hazard, you were only able to ski 8,000 vertical meters over the length of your package.
  • Therefore the difference between the guaranteed 9,000 vertical meters on your package and what you skied was 1,000 vertical meters. You would be refunded for $145 plus tax.

Conditional Credit Policy

In rare cases, circumstances can arise that impact the total amount of vertical that can be skied during a heli ski trip with Selkirk Tangiers. In these situations, STHS will provide a conditional credit to guests. The additional credit must be left on account and is applicable for future heli skiing trips. It is provided if, for reasons of mechanical breakdown, inclement weather or avalanche conditions, you have skied less than:

Package Vertical Metres Credit Refund
Classic 3 Day 7,200 metres $500
Classic 5 Day 14,000 metres $800
Classic 6 Day 16,500 metres $950

This credit is in addition to the vertical meter refund. This will be kept on account with STHS and can be used towards future STHS heliski package bookings within the next two years. After two years the credit will expire and is non-refundable. The credit is also non-transferable and applies to the person who made the original booking only.

IF YOU NEED TO CANCEL

In the event that you need to cancel your trip, the following policy applies. Please contact us at 1.800.663.7080 to notify us of your cancellation and confirm via email as soon as possible.

  • For any booking cancelled before September 1, 2021, all payments are 100% refundable.
  • After September 1, 2021, our standard cancellation policy applies which states:
    • If your cancellation is received more than ten weeks prior to trip commencement, the deposit amount for the package will be retained by Selkirk Tangiers.
    • If your cancellation is received less than ten weeks prior to trip commencement, the total of all payments for that package will be retained by Selkirk Tangiers.
  • If you are prevented from travelling due to travel restrictions related to the COVID-19 pandemic, Selkirk Tangiers will provide a full refund.
  • If you are prevented from travelling due to a COVID-19 illness that you or a member of your household has, Selkirk Tangiers will provide a full refund. Selkirk Tangiers may ask for a doctor’s note outlining the illness in this case.
  • Please note, that any reservation will be cancelled if full payment has not been received by the indicated due date. 

IF WE CANNOT FLY

Every multiday package with Selkirk Tangiers includes a certain amount of guaranteed vertical meters. If the guaranteed vertical target is not reached during your visit due to inclement weather, mechanical helicopter reasons or avalanche conditions, you will be refunded at a rate of $190 plus tax per 1,000 vertical metres. We do not refund guests who do not reach the guaranteed vertical amount due to poor skiing ability or fitness, illness or injury. If you choose not to ski on any given day during your package, you will still be charged for the minimum metres skied by your group.

Guarantee by Package

Package Vertical Metres Included Vertical Metres Guaranteed
Small Group 3 Day 15,000 metres 12,750 metres
Small Group 5 Day 25,000 metres 21,250 metres
Small Group 6 Day 30,000 metres 25,500 metres

When calculating the amount of vertical you would be refunded for if you were unable to ski the vertical included with your package for the reasons listed above, use the “guaranteed vertical” amount. For example:

  • You were booked on a 3 Day Small Group Package that includes 15,000 vertical metres and a guaranteed vertical of 12,750 vertical metres.
  • Due to inclement weather, mechanical helicopter reasons, or avalanche hazard, you were only able to ski 11,750 vertical metres over the length of your package.
  • Therefore the difference between the guaranteed 12,750 vertical metres on your package and what you skied was 1,000 vertical metres. You would be refunded for $190 plus tax.

Conditional Credit Policy

In rare cases, circumstances can arise that impact the total amount of vertical that can be skied during a heli ski trip with Selkirk Tangiers. In these situations, STHS will provide a conditional credit to guests. It is provided if, for reasons of mechanical breakdown, inclement weather or avalanche conditions, you have skied less than:

Package Vertical Metres Credit Refund
Small Group 3 Day 9,000 metres $500
Small Group 5 Day 15,000 metres $800
Small Group 6 Day 18,000 metres $950

This credit is in addition to the vertical meter refund. This will be kept on account with STHS and can be used towards future STHS heliski package bookings within the next two years. After two years the credit will expire and is non-refundable. The credit is also non-transferable and applies to the person who made the original booking only.

IF YOU NEED TO CANCEL

In the event that you need to cancel your trip, the following policy applies. Please contact us at 1.800.663.7080 to notify us of your cancellation and confirm via email as soon as possible.

  • For any booking cancelled before September 1, 2021, all payments are 100% refundable.
  • After September 1, 2021, our standard cancellation policy applies which states:
    • If your cancellation is received more than ten weeks prior to trip commencement, the deposit amount for the package will be retained by Selkirk Tangiers.
    • If your cancellation is received less than ten weeks prior to trip commencement, the total of all payments for that package will be retained by Selkirk Tangiers.
  • If you are prevented from travelling due to travel restrictions related to the COVID-19 pandemic, Selkirk Tangiers will provide a full refund.
  • If you are prevented from travelling due to a COVID-19 illness that you or a member of your household has, Selkirk Tangiers will provide a full refund. Selkirk Tangiers may ask for a doctor’s note outlining the illness in this case.
  • Please note, that any reservation will be cancelled if full payment has not been received by the indicated due date. 

IF WE CANNOT FLY

Every private heliski package with Selkirk Tangiers includes a certain amount of guaranteed flight time. If this guarantee is not reached during your group’s visit due to inclement weather, mechanical helicopter reasons or avalanche conditions, each group will be refunded at a rate of $3,400 plus tax per hour (or portion of an hour) for Private AStar packages. We do not refund groups who do not reach their guaranteed flight time due to poor skiing ability or fitness, illness or injury. If a guest chooses not to ski on any given day during the package, the groups will still be charged for the flight time used by the other members of the group.

Guarantee by Package

Package* flight time Included flight time Guaranteed
Private 3 Day 4.5 hours 3.0 hours
Private 4 Day 6.0 hours 4.0 hours
Private 5 Day 7.5 hours 5.0 hours
Private 6 Day 9.0 hours 6.0 hours
Private 7 Day 10.5 hours 7.0 hours

When calculating the amount you would be refunded if you were unable to use the flight time included with your package for the reasons listed above, use the “guaranteed” amount. For example:

  • You booked a 3 Day A Star Package that includes 4.5hrs flight time with a guarantee 3.0hrs.
  • Due to inclement weather, mechanical helicopter reasons, or avalanche hazard, you were only able to fly 2.8hrs for the duration of your package.
  • Therefore the difference between the guaranteed 3.0hrs flight time on your package and what you actually flew was 0.2hrs. Your group would be refunded 0.2hrs x $3,400, so $680 + tax.

Conditional Credit Policy

In rare cases, circumstances can arise that seriously impact the total amount of flight time that can be used during a heli ski trip with Selkirk Tangiers. In these situations, STHS will provide a conditional credit to guests. It is provided if, for reasons of mechanical breakdown, inclement weather or avalanche conditions, you have flown less than:

Package* flight time guaranteed Credit Refund
Private 3 Day 2.1 hours $1,800
Private 4 Day 2.8 hours $2,400
Private 5 Day 3.5 hours $3,000
Private 6 Day 4.2 hours $3,600
Private 7 Day 4.9 hours $4,200

This credit is in addition to the refund and is per group. This will be kept on account with Selkirk Tangiers and can be used towards future heli ski package bookings within the next two years. After two years the credit will expire and is non-refundable. The credit is also non-transferable and applies to the group/person who made the original booking only.

*These included/guaranteed hours are based on 1-group privates. For hours included/guaranteed for 2-group privates, please inquire with STHS sales staff.


Trip Insurance

We strongly recommend purchasing cancellation and medical/evacuation insurance.  We have worked with a local travel agency for over 15 years that offers affordable insurance which can give you peace of mind while on your skiing adventure. Please contact Uniglobe Specialty Travel: 1.866.667.0811 or by email at revelstoke@uniglobespecialty.com.