This applies to the 1-Day Adventure, 2-Day Expedition and 1-Day A-Star Packages.

IF YOU NEED TO CANCEL

In the event that a guest needs to cancel their trip, our standard cancellation policy applies as follow. Please make sure to contact us at 1.800.663.7080 to notify us of your cancellation and confirm via email as soon as possible.

• Full payment is required at the time of booking, and is non-refundable.
• Please note that any reservation will be cancelled if the full payment has not been received by the indicated due date.
• We strongly recommend purchasing travel insurance.

IF WE CANNOT FLY

Our goal at STHS is to deliver an exceptional experience that soars above your expectations. However; freezing rain, extreme avalanche/weather conditions or unforeseen circumstances could have you visiting Revelstoke Mountain Resort instead of our tenure. In a typical season, our operation averages 2-3 “Down Days” per month. If we are unable to take guests heli-skiing on their scheduled day, we have the fairest refund policy in the industry. Please note that we do not refund guests who do not reach the guaranteed vertical amount due to poor skiing ability or fitness, illness or injury.

1-Day Adventure & 1-Day A-Star

• In the very rare occasion STHS decides to cancel prior to and up to the evening before your scheduled day, we will try to rebook your trip if we have the availability and your schedule allows. If rebooking is not possible, you will be given a 100% refund. *STHS unfortunately does not provide ski passes to Revelstoke Mountain Resort in this scenario.
• If Selkirk Tangiers cancels your trip the morning of your ski day or prior to you embarking on your first run, we will issue you a 100% refund and a complementary 1-day ski pass to Revelstoke Mountain Resort.
• If the guaranteed vertical target is not reached during your visit due to inclement weather, mechanical helicopter reasons or avalanche conditions, you will be refunded at a rate of $246+tax for each run not achieved ($268+tax for the Day A-Star package)
• If you only ski 1 run and rebooking is not an option, you will be charged a flat rate depending on the package type.

2-Day Expedition

• If one of your heli days is cancelled, we will try our best to reschedule you another day.
• If you cannot be rescheduled, your package will be changed to a 1-Day Adventure program and the price difference will be refunded. In this scenario, the following guidelines will apply to your new package: Backcountry Safety Briefing will be done on the first day even if it’s a “Down Day.”; Any runs not achieved from the 1-Day Adventure package will be refunded at the $246 + tax.
• In the rare circumstance we need to cancel both days, we will issue you a full refund.